Strategies to Improve Communication
Posted: September 18th, 2007 | Author: Alberto Rigau | Filed under: ContemporaryCulture, DesignCulture, DesignProfession, DesignWork, NC State, StudioWork | Tags: Business, Collaboration, Communication, Design Practice, Strategy | 1 Comment »Ten (10) Possible Strategies for Designers to Improve Communication Management with Communities
by Jorge Rigau, FAIA and Alberto Rigau
The following are not presented in any particular order, as implementation of all or some strategies may vary from case to case:
1. Elucidating the Big Picture
Community members often argue their cases focusing in particulars, often missing a large scale, wider-scoped understanding of the issue at hand.
2. Make the Community’s Questions Your Own
Identify questions and concerns that are key to the conflict and address them before they are articulated as such. Answer them directly, and proceed to explain; not otherwise. Making sense is about acknowledging pro’s and con’s.
